Privacy Policy

Effective Date: May 3, 2025

Advantage Concepts (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable laws. By using our website (www.advconcepts.com) or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide directly or that we obtain automatically when you interact with our services. The categories of personal information we collect include:

  • Identifiers: Name, email address, phone number, mailing address, or account username.
  • Commercial Information: Purchase history, transaction details, or payment information.
  • Internet Activity: Browsing history, IP address, cookies, or device information.
  • Geolocation Data: General location based on IP address or device settings.
  • Sensitive Personal Information: Payment details (processed securely via third-party providers).

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you create an account, make a purchase, contact us, or submit forms on our website.
  • Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) when you visit our website.
  • From Third Parties: From marketing partners, service providers, or data aggregators with your consent or as permitted by law.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions and deliver products or services.
  • To improve our website, services, and customer experience.
  • To send marketing communications (with your consent, where required).
  • To respond to your inquiries or provide customer support.
  • To comply with legal obligations or protect our rights.

We limit the use of sensitive personal information (e.g., payment details) to what is necessary for providing services or as permitted by law.

4. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processors, shipping companies, or cloud storage providers, under CCPA-compliant agreements.
  • Marketing Partners: If you opt to receive promotional content, we may share limited information with advertising networks.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.

We do not sell or share your personal information for cross-context behavioral advertising unless you explicitly consent. You may opt out of any sale or sharing of your information by clicking notifying is via email at privacy@advconcepts.com.

5. Your CCPA Rights

As a California resident, you have the following rights under the CCPA:

  • Right to Know: Request details about the personal information we collect, use, disclose, or sell/share.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information.
  • Right to Limit Use: Limit the use of sensitive personal information to specific purposes.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at privacy@advconcepts.com or submit a request via our Privacy request form. We will verify your identity and respond within 45 days, extendable by 45 days with notice.

6. Data Security

We implement reasonable security measures, including encryption, multi-factor authentication, and secure data storage, to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings or our cookie settings page page.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we learn such information has been collected, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

privacy@advconcepts.com

502-297-9945

8911 Greeneway Commons Place Suite 200 Louisville, KY 40220