Who’s Shopping Live

Your Dealership’s Personal CDP with Automated Marketing Power

Boost your dealership’s revenue by engaging high-intent buyers missed by traditional lead forms. Who’s Shopping Live delivers personalized marketing, prioritizes follow-ups with AI scoring, and helps convert website traffic into measurable sales and service growth.

Data Consolidation and Target Creation:

Collect and unify customer data from various sources, filtering duplicate records to create accurate profiles for personalized, marketing and engagement.

Predictive Analysis and Segmentation:

Use AI and machine learning to analyze customer data, identifying those likely to buy or service soon, then segment customers (i.e. past buyers, prospects, hot leads) for targeted, relevant messaging.

Automated Scoring and Campaign Insights:

Score each customer (0-10) to prioritize follow up, with high actors sent to dealership’s CRM. Transition from CDP to Customer Experience Platform (CXP) to automate marketing across channels, and track campaign effectiveness through detailed reports on customer behavior and performance.

Stage 1: Data

Stage 2: Data Enhancement & AI/ Machine learning

Stage 3: Automated marketing

predictive scoring of 7+ (Hot prospects)

Search, Social & Display
Ringless Voicemail
Text Messaging
Direct Mail
Email

Predictive scoring: 0-6

Emails
Search
Text Message

Customized Automated Marketing:

Who’s shopping live delivers completely customized, automated and personalized marketing campaigns based on your needs and their behavior. Example campaigns that can be created in minutes:

Expiring Lease Campaigns: Engage customers with leases ending soon with exclusive offers
Predictive Buying Engagement: Send targeted marketing when buying scores hit 7+
Vehicle Interest Follows-ups: Follow up on specific vehicle interest with tailored offers

Deliver Timely, relevant messages to boost engagement and sales.

Sales